Privacy policy

Dear customers, dear friends of Auto Stahl!
The new General Data Protection Regulation(GDPR) will help everyone to be more secure in terms of data protection and data security. Auto Stahl Reparatur und Vertriebs-Gesellschaft m.b.H. (hereinafter referred to as "AUTO STAHL" ) has already taken this issue very seriously and we will of course continue to do everything possible to comply with the legal framework in this regard. Below you will find all the information about how we use your data and what rights you have.

1. Personal data

AUTO STAHL collects, processes and uses your personal data that we have voluntarily received from you. We only collect personal data that is required for the performance and processing of our services. Processing only takes place for the purposes agreed with you or if there is another legal basis in accordance with and in strict compliance with the provisions of data protection and civil law.
Apart from your master data (in particular name, address, contact details, customer number), personal data includes all data such as your vehicle data (in particular brand, type, motorisation, mileage). Brand, type, motorisation, mileage, tyre dimension, due date § 57a KFG), order data (in particular data on the business relationship and the respective business case, e-mail traffic), invoice data (billing details, VAT number, bank data) and data required to fulfil legal obligations.

2. Use of data

We process the data provided to us - unless covered by a separate consent that can be revoked at any time or for the protection of legitimate interests - exclusively for the fulfilment of contractual obligations. Legitimate interests are, in particular, processing steps and marketing activities that are exclusively related to our products and services. You can object to this data processing under the conditions specified in Art. 21 GDPR.

The provision of your personal data is a prerequisite for the conclusion of the contract and subsequently necessary for the processing of the respective business transaction. Any failure to provide personal data to the required extent may prevent the conclusion of the contract and the processing of the respective business transaction.

If you have subscribed to our free newsletter, the data from the respective input mask will be transmitted to Auto Stahl and used exclusively for sending the newsletter and processed and stored by Auto Stahl. You can cancel or revoke your subscription to the newsletter at any time without giving reasons.

You can use the online form on our homepage to contact Auto Stahl electronically. In this case, the data from the respective input mask will be transmitted to Auto Stahl, processed and stored. It is also possible to contact us via the e-mail addresses provided on our homepage. In this case, the personal data provided with your e-mail will be stored and used exclusively for processing the respective contact.

If you have entered your data in the Auto Stahl appointment booking tool to view the new Vienna 22 location, your first name, surname and email address will be stored for the purpose of confirming the appointment, reminding you of the appointment and maintaining the guest list. No further data processing takes place in this context.

3. Transmission of data to third parties

In order to fulfil your order, it may also be necessary to forward your data to third parties (e.g. manufacturers, insurance companies, any financing banks and service providers that we use and that require data to provide the service, etc.). Your data will only be forwarded on the basis of the relevant legal provisions, in particular to fulfil your order or on the basis of your prior consent.

4. Duration of data storage

We do not store your data for longer than is necessary to fulfil our contractual and/or legal obligations and for any defence against (liability) claims.

5. Data security

Your personal data is protected by taking appropriate organisational and technical precautions. These precautions relate in particular to protection against unauthorised, unlawful or accidental access, processing, loss, use and/or manipulation.

Notwithstanding our endeavours to maintain an appropriately high level of due diligence at all times, it cannot be ruled out that information that you disclose to us (e.g. via the Internet) may be viewed and used by other persons. Please note that we therefore accept no liability whatsoever for the disclosure of information due to errors in data transmission not caused by us and/or unauthorised access by third parties (e.g. hacking attack on email account or telephone, interception of faxes). We endeavour to ensure that any data breaches are detected at an early stage and, if necessary, reported immediately to you or the competent supervisory authority, taking into account the respective data categories affected.

6. Information and other rights

As a customer and generally as a data subject, you have the right to information about your stored personal data, its origin and recipients, the purpose of the data processing and a right to rectification, data transfer, objection, restriction of processing and blocking or erasure of incorrect or unauthorised processed data at any time. This only applies to incorrect, incomplete or unlawfully processed data.

If there are any changes to your personal data, please notify us accordingly.
You have the right to withdraw your consent to the use of your personal data at any time. Upon receipt of a revocation, we will no longer process your personal data for the purpose stated in the consent. Any request for information, deletion, correction, objection and/or data transfer, in the latter case, provided that this does not cause a disproportionate effort, can be sent to the address or e-mail address (datenschutz@autostahl.com) of Auto Stahl stated in point 18 of this declaration, whereby we already ask you to provide suitable proof of your identity, for example by sending a signed electronic copy of your identity card.

If you are of the opinion that the processing of your personal data by us violates the applicable data protection law or your data protection claims have been violated in any other way, you have the option of contacting the competent supervisory authority. In Austria, the data protection authority is responsible for this.

7. Cookies

This website uses "Cookies" to make our website more user-friendly, effective and secure. A "cookie" is a small text file that we transmit via our web server to the cookie file of the browser on the hard drive of your computer. This enables our website to recognise you as a user when a connection is established between our web server and your browser. Cookies help us to determine the frequency of use and the number of users of our website. The content of the cookies we use is limited to an identification number that no longer allows any personal reference to the user. The main purpose of a cookie is to recognise visitors to the website.

Two types of cookies are used on this website:
- Session cookies: These are temporary cookies that remain in the cookie file of your browser until you leave our website and are automatically deleted at the end of your visit.
- Persistent cookies: For better user-friendliness, cookies remain stored on your end device and allow us to recognise your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

Cookie declaration

8. Server log files

In order to optimise this website in terms of system performance, user-friendliness and the provision of useful information about our services, the website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. This includes your internet protocol address (IP address), browser and language settings, operating system, referrer URL, your internet service provider and date/time. This data is not merged with personal data sources. We reserve the right to check this data retrospectively if we become aware of specific indications of unlawful use.

9. Privacy policy for the use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will first be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to analyse your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by clicking on the following link (http://tools.google.com/dlpage/gaoptout?hl=de) and installing the browser plugin available at the following link. You can find more information on terms of use and data protection at http://www.google.com/analytics/terms/de.html or at https://support.google.com/analytics/answer/6004245?hl=de. Please note that on this website Google Analytics has been extended by the code "gat._anonymizeIp();" in order to ensure anonymised collection of IP addresses (so-called IP masking).

10. Privacy policy for Google AdSense

This website uses Google AdSense, a service for integrating adverts from Google. Google AdSense also uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. Google AdSense also uses so-called web beacons (invisible graphics). These web beacons can be used to analyse information such as visitor traffic on these pages. The information generated by cookies and web beacons about the use of this website (including your IP address) and the delivery of advertising formats is transmitted to a Google server in the USA and stored there. This information may be passed on by Google to contractual partners of Google. However, Google will not merge your IP address with other data stored by you. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. Further information on the use of data by Google when you use this website can be found here: https://support.google.com/adsense/answer/48182?hl=de

11. Google Maps

This website uses Google Maps to display map information. When Google Maps is used, Google also collects, processes and utilises data about the use of the Maps functions by visitors to the website. You can find more information about data processing by Google in Google's privacy policy at https://www.google.at/intl/de/policies/privacy/ . You can also change your settings there in the data protection centre so that you can manage and protect your data.

12. Privacy policy for the use of Facebook

Plugins from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA are integrated on our pages. You can recognise the Facebook plugins by the Facebook logo or the "Like" button on our site. You can find an overview of the Facebook plugins here: https://developers.facebook.com/docs/plugins/.
When you visit our website, a direct connection is established between your browser and the Facebook server via the plugin. Facebook receives the information that you have visited our site with your IP address. If you click on the Facebook "Like" button while you are logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to associate your visit to our pages with your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Facebook. Further information on this can be found in Facebook's privacy policy at https://www.facebook.com/policy.php. If you do not want Facebook to be able to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.

13. Facebook remarketing / retargeting

The Facebook Pixel of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA is integrated on our pages. When you visit our pages, a direct connection is established between your browser and the Facebook server via the Facebook pixel. Facebook receives the information that you have visited our site with your IP address. This allows Facebook to associate your visit to our pages with your user account. We can use the information obtained in this way to display Facebook ads or for tracking functions. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Facebook. Further information on this can be found in Facebook's privacy policy athttps://www.facebook.com/about/privacy/. If you do not wish data to be collected via Custom Audience, you can deactivate Custom Audiences here.

14. Privacy policy for the use of YouTube

Functions of the YouTube service are implemented on our website. These functions are offered by YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. The embedded videos place cookies on the user's computer when the website is accessed. If you have deactivated the setting of cookies for the Google advertising programme, you will not have to expect any such cookies when accessing YouTube videos. However, YouTube also stores non-personalised usage information in other cookies. If you wish to prevent this, you must block it in your browser.

15. Privacy policy for the use of LinkedIn

Our website uses functions of the social media network LinkedIn. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. Each time you visit one of our websites that contains LinkedIn functions, a connection to LinkedIn servers is established. LinkedIn is informed that you have visited our website with your IP address. If you click on the LinkedIn buttons and are logged into your LinkedIn account, LinkedIn is able to associate your visit to our website with you and your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by LinkedIn. Further information on this can be found in LinkedIn's privacy policy at https://www.linkedin.com/legal/privacy-policy.

16. Privacy policy for the use of XING

Our website uses functions of the social media network XING. The provider is XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany. Each time one of our pages containing XING functions is accessed, a connection to XING servers is established. XING may be informed that you have visited our website with your IP address. If you click on the XING buttons and are logged into your XING account, it may be possible for XING to associate your visit to our website with you and your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by XING. Further information on data protection at XING can be found in the privacy policy at https://www.xing.com/privacy.

17. Privacy policy for the use of Instagram

Functions of the Instagram service are integrated on our website. These functions are offered by Instagram Inc, 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, you can link the content of our pages to your Instagram profile by clicking on the Instagram button. This allows Instagram to associate your visit to our pages with your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Instagram. Further information on this can be found in Instagram's privacy policy athttps://www.instagram.com/about/legal/privacy/.

18. Our contact details

The protection of your data is extremely important to us.
"Auto - Stahl" Reparatur und Vertriebs-Gesellschaft m.b.H. is responsible for the processing of your data.

We are available for you and your questions or your cancellation at any time under the following contact details:
"Auto - Stahl" Reparatur und Vertriebs-Gesellschaft m.b.H.
Schillingstraße 4
1220 Vienna
E-Mail: datenschutz@autostahl.com